Reserve now,
decide later.

The short version

A$19 per band holds your early-bird price of A$249 per band (RRP A$379). You can reserve up to 4 bands. The A$19 is fully refundable until your band is dispatched. Just email support@kindre.care to ask for a refund.

What a reservation is

A reservation is not a completed purchase. Paying the A$19 holds your place and your early-bird price; it does not buy a band. You do not own a product until the balance is paid and your band is dispatched.

Who can reserve

• Reservations are open to people in Australia aged 18 or over.
• One customer can reserve up to 4 bands.
• We may cancel reservations that look fraudulent, automated or bulk. If we do, we refund the A$19 in full.

Price and payment

• Reservation: A$19 per band, for up to 4 bands.
• Early-bird price: A$249 per band, against a recommended retail price of A$379 per band.
• Whether the A$19 is credited toward the A$249 price: [to be confirmed before payments open].
• The remaining balance is paid before dispatch: [how/when the balance is charged].
• Payments are processed by Stripe, in Australian dollars (AUD).

Pricing errors

If a price or offer is listed in error, we may cancel the reservation and refund the A$19 in full. We will tell you by email.

Kindred is still in development

Kindred and the Kindre app are in development. Specifications, features, app features, colours and timelines may change before production. We will email you about material changes, and you may cancel for a full refund at any time before dispatch.

Certification and regulatory approvals may affect timing. [approval details and any market-specific requirements to be confirmed]

When bands ship, and delays

We expect the first bands to ship from July 2027, sooner if we can. That date is an estimate, not a guarantee. If timing changes, we will notify you by email, and you may cancel for a full refund at any time before dispatch.

If we cancel the project

If we decide not to make Kindred, we refund every A$19 in full.

Refunds and cancellation

• The A$19 is fully refundable until your band is dispatched. Ask any time by email.
• If we can't deliver your band, we refund the reservation in full.
• If a change to the product is material, you can cancel for a full refund.
• Refunds are returned to the original payment method within [X business days] of approval.
• We do not pay interest on reservation amounts.

Chargebacks

Please email us first — we can usually refund you straight away. Raising a chargeback does not change your rights under these terms or your rights under the Australian Consumer Law. [whether we pass on chargeback fees]

Plan pricing

Kindred needs a 4G data and app plan to work. Recurring plan pricing will be confirmed before payments open: [to be confirmed before payments open].

How we contact you

We manage reservations by email. It is how we send your confirmation, any delay notices, dispatch details and refunds, so keep the address you gave us up to date. Your email is handled under our privacy policy.

Changes to these terms

We may update these terms. Changes apply to new reservations only — your reservation keeps the terms that applied when you paid, unless the law requires otherwise.

Personal to you

Your reservation is personal to you and non-transferable. [whether reservations can be gifted or transferred]

Your rights

Nothing in these terms excludes, restricts or modifies any right you have under the Australian Consumer Law or any other law that cannot be excluded.

Governing law

These terms are governed by the laws of [State or Territory], Australia.

Contact

To change or cancel a reservation, email support@kindre.care. The general terms of use and our privacy policy also apply.